Account Management Skills

OCTOBER 4, 2021

Welcome to Episode 46, with Robert Solomon. He’s the author of the must read book for anyone in agency account management, ‘The Art of Client Service’ In this chat, we talked about: why there are fewer account managers doing more with much less experience. Robert 00:14. Transcript: .

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Account Management Skills

DECEMBER 5, 2022

If you’d like to raise your account management game, increase your confidence with your clients, add more value to your clients and be seen more as that trusted advisor that a reactive order taker, check out the details of my Account Accelerator programme. Welcome to Episode 76. Transcript: Welcome to Episode 76.

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Account Management Skills

JULY 17, 2023

He is the head of client service at Therefore Interactive, an award winning digital agency in Toronto, Canada. You can sign up to join live and also receive a recording. Luke, a very warm welcome. Luke Bowler Thank you. I’m honoured, Jenny. So just start off, Luke, by telling us a bit about you. How did you get the role of CSD?

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