2000 Customer Success Investors Software 
SmartKarrot
OCTOBER 7, 2020
With the distribution model of the software totally changed in the SaaS industry, there are many new concepts and metrics that have come to use. Customers have not committed to your business anymore. It is one of the widely used customer success KPIs to measure the performance of a SaaS business.
SmartKarrot
SEPTEMBER 28, 2020
SaaS is bringing an irrevocable shift in the business model of the software industry. With the subscription-based economy, it has become much easier for companies to acquire new customers. Customer churn is one of those challenges these new companies are facing. More than 2000 investors would be attending this event.
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