What can creative agency account managers learn from an account manager in the software industry, with James Aldrich
Account Management Skills
FEBRUARY 16, 2021
We don’t get the land right, then we won’t get the renewal and for the sustainability of my company, as a shareholder in my company, as well, that the renewal become more important. When we started we call it expand before you land because of the complexities in onboarding new clients. It’s their long term goal.
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