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How to Identify Key Accounts: A Quick Guide to Getting it Right

Account Manager Tips

Portrait Software became a key account, and within 18 months, that partnership led to winning the larger Pitney Bowes business. Which is why key account management is so important. So be ruthless when selecting key accounts if you want a return on investment (or hire more account managers.)

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#015 Mind the Intergenerational Gap with Henry Rose Lee

KAMCast

Perhaps a clash in communications style, working preferences, belief systems, values or motivational needs? Since 2004 Henry has worked as a CIPD qualified HR consultant and Master ICF qualified Coach and specialised in researching and developing diagnostic tools on human motivation, and generational attitudes and behaviours at work.