3 essential customer service tips that SaaS startups need to know
Zendesk
AUGUST 4, 2021
The year was 2006. The aftermath of the burst dot com bubble left a sour taste in investors’ mouths. Hiring a dedicated customer service point person, whether they’re strictly customer service or have more technical expertise, means all of this critical information stays in one place. “Is SaaS the next big thing?”
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