3 essential customer service tips that SaaS startups need to know
Zendesk
AUGUST 4, 2021
The year was 2006. Hiring a dedicated customer service point person, whether they’re strictly customer service or have more technical expertise, means all of this critical information stays in one place. Zendesk Support came recommended to her, and she recalls it was “an easy sale. “Is SaaS the next big thing?”
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