3 essential customer service tips that SaaS startups need to know
Zendesk
AUGUST 4, 2021
The year was 2006. The aftermath of the burst dot com bubble left a sour taste in investors’ mouths. Still, a new generation of enterprises was offering something that had already been revolutionizing tech: Software on demand, centrally hosted in the cloud and subscription-based. asked Eric Knorr in a piece for InfoWorld.
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