How BrewDog Successfully Delivered a Customer-Centric Approach During Uncertain Times
Freshworks
APRIL 2, 2021
Brewdog was launched in 2007 and two years later it became one of the first community-owned companies in the UK. The pandemic prompted brand new ways of working. For instance, BrewDog decided to move to a new 3PL (third-party logistics) just before Black Friday, one of the busiest times for e-commerce.
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