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Book review – Can we start again? The patterns of NLP applied to business interactions by Daryll Scott

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Active Listening (Video) (kimtasso.com) There’s analysis of the use of “ and” rather than “but ”, the idea of priming conversations and distortions, deletions and generalisations), influential speaking (framing and the Milton model, “agreement is influence, disagreement is resistance”, pre-frames, softening requests), negotiation (chunking), presentations (..)