Remove 2017 Remove Client Relationships Remove Co-Creation Remove Profitability
article thumbnail

Key Account Management (KAM) – Research companies, use KAM technology and maintain momentum

Red Star Kim

At the start of June I had the pleasure of leading PM Forum ’s “Towards KAM (and ABM) – Helping fee-earners with client relationship management” online workshop. or profits greater than £150000), active and inactive companies with up to 10 years’ of financial data. 200,000 companies with turnover or shareholder funds over £1.5m

article thumbnail

Why every agency account manager needs to be good at brief writing, with Ceylan Boyce

Account Management Skills

In 2017, I got trained in Cambridge University as an executive coach, and trainer, professional trainer. My take on on this is it takes the power out of the client relationship management, because the person who holds that relationship has to have the intelligence to be able to empower that relationship to grow.