2017, Client Relationships and Interpersonal Skills

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2017

Client Relationships

Interpersonal Skills

Selling challenges in professional services: Sales processes and skills

Red Star Kim

NOVEMBER 1, 2023

Protectionism – Some fee-earners could be insecure and defensive about sharing client information and relationships. The culture and rewards systems sometimes worked against integrated client teams. Data – CRM (Client Relationship Management) and CDP (Client Data Platforms) are often lacking.

Key Account Management

Key Account Management Account Management Value Proposition Client Relationships

Proactive marketing and business development executives – CRM, internal engagement and career insights

Red Star Kim

DECEMBER 5, 2023

It was interesting to learn how Business Development Executives work with managing client relationships”. Conduct a personal gap analysis – “By considering all the things that a proactive marketing/BD executive could do and talking to other delegates I have discovered some gaps in my knowledge and skills that I aim to remedy”.

CRM

CRM Marketing Interpersonal Skills Client Relationships

Strategic Accounts Today

Selling challenges in professional services: Sales processes and skills

Proactive marketing and business development executives – CRM, internal engagement and career insights

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