2017, Client Relationships, CRM and Interpersonal Skills

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2017

Client Relationships

CRM

Interpersonal Skills

Proactive marketing and business development executives – CRM, internal engagement and career insights

Red Star Kim

DECEMBER 5, 2023

Proactive marketing and business development executives – CRM, internal engagement and career insights. What CRM/systems would people recommend? A variety of specialist (to professional services) and mainstream CRM systems were explored. CRM and Marketing Automation Software for SMBs | Act!

CRM

CRM Marketing Interpersonal Skills Client Relationships

Selling challenges in professional services: Sales processes and skills

Red Star Kim

NOVEMBER 1, 2023

Protectionism – Some fee-earners could be insecure and defensive about sharing client information and relationships. The culture and rewards systems sometimes worked against integrated client teams. Data – CRM (Client Relationship Management) and CDP (Client Data Platforms) are often lacking.

Key Account Management

Key Account Management Account Management Value Proposition Client Relationships

Strategic Accounts Today

Proactive marketing and business development executives – CRM, internal engagement and career insights

Selling challenges in professional services: Sales processes and skills

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