Miller Heiman Group

AUGUST 8, 2019

The CSO Insights 2018 Sales Operations Optimization Study showed that companies actively invest in 25 different types of sales technologies, and the average sales organization uses 10 tools and plans to add four more in 2019. Take the Sales Performance Meter. Your sales team hasn’t fully adopted your CRM.

Artificial Intelligence 50

Artificial Intelligence CRM Sales Analytics Sales Technology 50

Miller Heiman Group

JULY 18, 2019

The top 20% of salespeople typically account for more than 50% of an organization’s revenue, according to the CSO Insights 2018 Sales Talent Study. But intuition and the lagging indicator of quota attainment are largely what sales leaders focus on when evaluating individual sales performance. Get Your Data Strategy Right.

Organization 55

Organization Sales Shareholders Sales Technology 55

Miller Heiman Group

JULY 18, 2018

When we ask sales leaders this question, answers often range from “not very” to “not at all.” In our 2018 Sales Operations Optimization Study conducted by CSO Insights, only 47 percent of respondents reported adoption rates of greater than 90 percent. 1: A formal sales process drives CRM adoption.

CRM 51

CRM Sales Sales Leadership Decision-making 51

Miller Heiman Group

APRIL 25, 2018

At the Elevate 2018 conference, industry disruption took center stage. From changing buyer preferences to declining sales performance to emerging sales technology, it quickly became clear that the world of sales and service will never be the same. Only then will sales technology reduce seller tedium.

Artificial Intelligence 55

Artificial Intelligence Sales Technology Sales Innovation 55