Remove 2020 Remove Client Relationships Remove Communication Remove Future of Work
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Soft skills revisited – with a leadership perspective

Red Star Kim

Back in July 2020 I shared some research insights from my book “ Essential Soft Skills for Lawyers ” which generated significant interest – not least from the associated nine-minute video explaining “soft” skills featuring the Worry Monster. Listening is now the new superpower.

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#014 KAM and COVID, One Year On

KAMCast

Compassion and empathy have been the currency in many of our client relationships and we have all become well versed in the ways of asking ‘how are you?’… ‘no, how are you really ?’ What have you noticed in your client relationships? How has the last 12 months been for you and your business?