2020 Client Relationships Emotional Intelligence Interpersonal Skills 
Red Star Kim
NOVEMBER 1, 2023
Protectionism – Some fee-earners could be insecure and defensive about sharing client information and relationships. The culture and rewards systems sometimes worked against integrated client teams. Data – CRM (Client Relationship Management) and CDP (Client Data Platforms) are often lacking.
Red Star Kim
DECEMBER 5, 2023
And it is hard to argue with evidence of client sentiment or competitor action. New CIM professional marketing qualifications – 2020 (kimtasso.com) Be proactive – Recognise the need to move away from simply responding to requests and providing a service.
Red Star Kim
NOVEMBER 8, 2022
This article “Soft skills revisited – with a leadership perspective” has just been published on Lexology. The shift to remote working during lockdown drove the need to develop several new soft skills. Revive conversation and networking skills. Listening is now the new superpower. Whether digitally or in person.
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