Remove 2021 Remove Decision-making Remove Future of Work Remove Remote Working
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The future of work for IT teams is supporting hybrid workforces

Zendesk

IT makes remote work possible, but hybrid workforces raise new challenges for IT leaders. According to Gartner , in 2021: β€œThe challenge going forward will be funding and rightsizing the appropriate assets to support remote and hybrid workforce models β€” from individual technologies to real estate.”

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Employee experience: internal help desks and the future of work

Zendesk

With new ways of working, employers must adjust with savvy and speed to create the right employee experience β€” one where the people who make up a company feel connected, supported, and included. For tech decision makers, the number leaps to 90%, and a third of them say their digital plans have accelerated by four or more years.

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Soft skills revisited – with a leadership perspective

Red Star Kim

So, it seemed appropriate to revisit the topic in the light of recent developments – the return to office working, the accelerating digital revolution, the escalating war for talent and the myriad other challenges facing the profession – all of which place huge demands on leaders. New soft skills for remote working.