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Soft skills revisited – with a leadership perspective

Red Star Kim

NOVEMBER 8, 2022

For those who remain predominantly in remote working mode, there was another great book released with a bang in 2021: Erica Dhawan’s “ Digital Body Language – How to build trust and connection no matter the distance”. Soft skills in the news. Its four categories were cognitive, digital, self-leadership and interpersonal.

Leadership 100
Leadership Emotional Intelligence Remote Working Digitalization 100
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Top 50 Customer Success Influencers 2022

SmartKarrot

JANUARY 5, 2022

Thanks to her strong customer success professionalism combined with excellent interpersonal skills, she drives a great vision for using customer success to help aspiring CS professionals grow in this field. Bill Cushard is the Executive Director & Global Head of the Future of Work and Customer Education Practices at Service Rocket.

Customer Success 23
Customer Success Co-Creation Investors Emotional Intelligence 23
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