Remove 2022 Remove Artificial Intelligence Remove Cybersecurity Remove Finance
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Ethics of AI in CX

Zendesk

In October 2022, The White House Office of Science and Technology Policy (OSTP) released the Blueprint for an AI Bill of Rights as an ethical framework for using AI in the U.S. Research any AI technology before you use it to ensure it provides sufficient cybersecurity measures (depending on where you operate).

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20 Innovative CRM Trends to Pay Attention to in 2022

Hubspot Sales

As 2022 approaches and we move further into the new decade, some key CRM trends will shake up the industry as we know it. CRM Trends for 2022. If there's one thing that's affecting all industries, it's artificial intelligence (AI). In 2022, we predict CRM will become more synonymous with automation.

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