2022 Business Growth Customer Experience Performance Review 
Zendesk
FEBRUARY 9, 2023
Skilled employees are an asset to your business. Losing that asset hurts your overall performance. A poor customer experience. A good customer and employee experience go hand in hand. Dedicated agents can ensure the best customer journey. Shortage of skilled and experienced workers.
Zendesk
JULY 13, 2022
The goal of employee experience is to minimize the small, daily annoyances of the workplace so that it’s easier to be productive–whatever that means to you. — Morning Brew (@MorningBrew) July 5, 2022. Why is employee experience important? — Nate Brown (@CustomerIsFirst) June 21, 2022. Data supports this.
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