Apptivo

JULY 28, 2022

Businesses need to build sustainable relationships with the customers which will help them to get an insight about the needs, preferences and desires. You will get a clear understanding on which customers will be more profitable for the business and concentrating on those customers will yield results.

Management 52

Management Interpersonal Skills Suppliers B2C 52

Zendesk

JUNE 30, 2022

Customer success is key to business success, especially for startups that depend on retention for meeting revenue goals. For startups with a well-oiled customer success team, the opportunities for growth are immense. If you’re a startup, you’re probably wondering when—and how—to formalize your customer success team.

Customer Success 97

Customer Success Interpersonal Skills Leadership Investors 97

SmartKarrot

JANUARY 5, 2022

Thanks to the untiring zeal of its passionate community, Customer Success has grown to become the phenomenal force that it is today. Here’s our Top 50 Customer Success Influencers list for 2022 celebrating the inspiring visionaries and trailblazers who are helping shape the field and its future evolution. Lincoln Murphy.

Customer Success 23

Customer Success Co-Creation Investors Emotional Intelligence 23