Planview

JUNE 23, 2022

What ways have customer expectations changed and increased? These were some of the core questions and themes that were explored at the TSIA World: Interact Conference , which was held on May 16-18, 2022 in Orlando, Florida. What do organizations need to do to embrace the next phase of digital transformation?

Digital Transformation 52

Digital Transformation Digitalization Decision-making Leadership 52

Planview

AUGUST 16, 2022

A connected services organization is one in which systems, data, work, people, and customers are integrated and aligned, in order to establish a critical link in the organizational chain that joins customer and solution value. Optimized resource management is critical for delivering customer success and protecting profit margins.

Organization 52

Organization Digital Transformation Profitability Customer Experience 52

SmartKarrot

DECEMBER 22, 2021

As digital transformation accelerated in 2020-2021, companies have invested heavily in their customer success (CS) teams. Initially, customer success was built at the intersection of sales and marketing functions to create business value as an ancillary function to marketing, sales, and support to generate revenue.

Customer Success 19

Customer Success Digital Transformation Investors Leadership 19

SmartKarrot

AUGUST 11, 2022

Digital transformation continues to introduce innovative solutions to level up your business and automation can free up your time to focus on what’s new. Reaching out to companies that compliment your brand is a great way to increase your brand reach and increase long terms profits. Automate Processes for Better Efficiency.

Media 10

Media Decision-making Customer Success Digital Transformation 10