Remove 2023 Remove Artificial Intelligence Remove Prioritization Remove Stakeholders
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Research update on the most in-demand soft skills

Red Star Kim

LinkedIn in-demand soft skills for 2023 In February 2023 The Most In-Demand Skills for 2023 | LinkedIn argued: “Global talent shortages have reached a 16-year high, as 75% of employers can’t find the talent they need with the right blend of technical and soft skills”.

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Navigating Account-Based Selling: CRM, AI and Customer Understanding

Arpedio

This article uncovers the transformative power of ABS, particularly when augmented by Artificial Intelligence (AI). AI not only helps us gain a profound understanding of our customers at record speed, surpassing previous levels, but also aids in prioritizing time and team resources for enhanced effectiveness and efficiency.

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Ethics of AI in CX

Zendesk

According to the Zendesk Customer Experience Trends Report 2023 , 73 percent of consumers expect more interactions with AI in their daily lives and believe it will improve customer service quality. Algorithmic discrimination protections: AI algorithms should prioritize fairness and equity and must not contribute to discrimination in any way.

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B2B Sales and AI Adoption

SalesGlobe

Fast forward to 2023, and most households are highly connected environments with various devices, including smart thermostats and door locks, computers and tablets, smart appliances, and even more innovative smartphones. Security – AI relies on significant customer data and can become a pillar for identity theft.

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11 AI Predictions in Sales for the Next Year [Data + Expert Tips]

Hubspot Sales

Artificial intelligence has moved beyond the hype and is now seamlessly integrated into many aspects of business operations. Furthermore, we’ve interviewed leading sales teams to collect 11 AI sales predictions that you should watch in 2023. But what changes will it bring to the sales industry? Let’s jump to the nitty-gritty.