Agile CRM

NOVEMBER 25, 2022

Business Process Management Software (BPMS) is a tool that helps organizations manage and automate their business processes. It allows users to create, monitor, and optimize their business processes. BPMS typically includes a workflow engine, which is used to manage and automate the execution of business processes.

Software 52

Software Software Management Decision-making 52

SuperOffice

FEBRUARY 21, 2022

CRM software is the most used CX tool. In 2020, the average share of customer interactions that were digital made up 58%, compared to 36% in 2019. Personalization has been an important component of business growth since advanced technology appeared. How exactly does hyper-personalization impact your business growth?

CRM 84

CRM Customer Experience Prioritization Decision-making 84

SmartKarrot

SEPTEMBER 25, 2020

According to Forrester Research, over 72% of the businesses say that improving customer success would be their top priority. With the digital transformation taking place in the market, the smart usage of technology will be another important factor to look at in 2021. The Foremost Priority will be Proactive Engagement.

Customer Success 8

Customer Success Artificial Intelligence Customer Experience Digital Transformation 8

SmartKarrot

SEPTEMBER 25, 2020

According to Forrester Research, over 72% of the businesses say that improving customer success would be their top priority. With the digital transformation taking place in the market, the smart usage of technology will be another important factor to look at in 2021. The Foremost Priority will be Proactive Engagement.

Customer Success 8

Customer Success Artificial Intelligence Customer Experience Digital Transformation 8