Remove 2024 Remove Communication Remove Onboarding Remove Performance Review
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Workforce optimization: The ultimate guide for 2024

Zendesk

Additionally, WFO fosters clear communication and opportunities for performance feedback. This can involve understanding your customer’s expectations, analyzing their feedback, and aligning training and performance goals with customer satisfaction. This empowers your new hires to hit the ground running and deliver a great CX.

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What is employee experience management? Best practices + benefits

Zendesk

EX managers often work closely with human resource management to cover performance reviews and decide on employee perks. Developing relationships between employees and management Communication needs to flow freely for an organization to operate efficiently. Sneak peek: What is an employee experience manager?