AchieveIt

OCTOBER 25, 2023

For many in the business space, this means one thing: it is time to start annual planning for 2024. The key to creating a strong, successful plan is beginning plan formulation well in advance. Lindsey LeFaivre , Director of Customer Success, has been with AchieveIt for over five years.

Facilitation 52

Facilitation Healthcare Negotiation Decision-making 52

SmartKarrot

JANUARY 30, 2024

It’s akin to creating a roadmap that ensures seamless collaboration, essential for the success of any customer success manager. The weightage of relationship management is significant, particularly in the realm of strategic customer management. Understanding the dynamics of both client and internal teams is crucial.

Management 10

Management Customer Success Stakeholders Strategic Thinking 10

SmartKarrot

JANUARY 30, 2024

It’s akin to creating a roadmap that ensures seamless collaboration, essential for the success of any customer success manager. The weightage of relationship management is significant, particularly in the realm of strategic customer management. Understanding the dynamics of both client and internal teams is crucial.

Management 10

Management Customer Success Stakeholders Strategic Thinking 10

SmartKarrot

FEBRUARY 9, 2024

Today, I am thrilled to share insights into the recent partnership between SmartKarrot and Quint, a collaboration that promises to reshape the landscape of customer success in the tech industry. This collaboration brings forth a comprehensive end-to-end capability, revolutionizing the delivery of the entire customer success journey.

Customer Success 10

Customer Success Onboarding Innovation Acquisition 10