Remove 2027 Remove Artificial Intelligence Remove Customer Experience Remove Cybersecurity
article thumbnail

Top CRM trends for 2021

Insightly

The history of customer relationship management spans over five decades and has spurred the continuous evolution of CRM technology. billion by the year 2027 , exhibiting a growth rate of 11.6%. Customer experience (CX) and satisfaction are some of the driving forces behind modern business success. Cybersecurity scanners.

CRM 98