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Measure What Matters: Examples of University KPIs and Performance Measures

Envisio

They are hoping to increase the percentage of out-of-state enrollment by 40% by 2027, and increase overall undergraduate enrollment by 30% by 2028. Some of their KPIs include attaining a first-year retention rate of 82% by 2025, and achieving a six-year graduation rate of 60% by 2028.

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ERP vs. CRM: What’s the difference?

Zendesk

billion by 2028. When it comes to organizing customer data, a CRM is often a great place to start—especially for businesses that don’t need additional back-end features—because it generally costs less and is easier to onboard than an ERP. These tools are often at the top of the list of potential business solutions.

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