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Top CRM trends

Insightly

billion by the year 2030 , exhibiting a growth rate of 12%. Another way that AI can show up in CRM is by helping to grade and score leads so that the highest quality leads are prioritized. This extends to email communications as well, and once set up, these require little to no effort on the part of employees.

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11 AI Predictions in Sales for the Next Year [Data + Expert Tips]

Hubspot Sales

billion by 2030 , growing at a CAGR of 12.62% from 2022 to 2030. In 2023, most companies will use chatbots to automate administrative tasks such as greeting potential customers, qualifying leads, booking meetings, and answering FAQs to allow sales reps to prioritize more meaningful activities requiring human expertise.