Upland

MAY 18, 2023

Account planning and effective account management strategies are about much, much more than your key accounts. That said, any account manager worth their salt has a strategy for their key accounts. This is why so many attempts at effective account planning go wrong.

Key Account Management 195

Key Account Management Account Management Management Account Planning 195

Account Manager Tips

MARCH 23, 2021

You're sitting on a goldmine of existing customers that: can deliver an above-average revenue growth; want to invest in your partnership; will co-create value in ways that neither of you could do alone. Like Portrait Software, a small client of mine acquired by Pitney Bowes, a global technology company. High dependency means key.

Co-Creation 227

Co-Creation Key Account Management Account Management Suppliers 227

Arpedio

DECEMBER 19, 2023

Key Performance Indicators (KPIs) in ABS are tailored to reflect the value of long-term relationships, customer satisfaction, and the overall impact on revenue. This alignment not only improves the effectiveness of campaigns but also creates a more cohesive customer experience. Superior together.

Decision-making 52

Decision-making Account Planning CRM Marketing 52

SmartKarrot

DECEMBER 2, 2022

Onboard and train new customers on the solution. Development of territory and account development, training, and educational plans. Develop internal processes to support a world-class customer experience. Responsible for hiring, managing, and developing a Customer Success team.

Customer Success 19

Customer Success Onboarding Account Planning Account Development 19

Arpedio

JANUARY 11, 2023

In order to do so, you should invest in your account management processes – so you can equip your strategic account managers with the best working environment to manage the complex journey of long-term account development. What Is an Account Manager? Get started today. No, we don't use Salesforce yet.

Account Management 52

Account Management Management Key Account Management B2B 52