SBI

JULY 1, 2020

Success requires streamlined, silo-shattering processes that highlight the optimal path to revenue and enable the right high-value activities to efficiently, predictably and strategically drive growth. To uncover hidden revenue in your key accounts, focus on these 5 strategies that great companies get right. Deepen Customer Insights.

Account Planning 72

Account Planning Decision-making Stakeholders Leadership 72

SmartKarrot

FEBRUARY 8, 2021

Engage with the product team to drive customer requests and influence the roadmap. Identify and achieve targets on renewal rates, customer satisfaction, expansions, upsells, and new opportunities in assigned accounts. Develop ScienceLogic champions and generate customer references for the marketing team.

Customer Success 10

Customer Success Stakeholders Onboarding Publishing 10

SmartKarrot

JUNE 27, 2022

Make and solicit recommendations to help improve the end-to-end Riverbed | Aternity customer journey. Develop relationships and coordinate business reviews with senior leaders at our largest and most critical accounts. Help drive customer references and customer success stories.

Customer Success 3

Customer Success Account Development Stakeholders Account Management 3