ProlifIQ

JUNE 21, 2023

Account managers are tasked with managing these accounts, serving as the main point of contact, and ensuring that the customers achieve the outcomes that they purchased your tool or service for. In conclusion, strategic accounts are the key customers that hold immense value for an organization’s growth and success.

Account Management 52

Account Management Management Account Planning Stakeholders 52

SmartKarrot

OCTOBER 5, 2023

The article on Effective Communication offers some good insights on communication and engagement tips. Proactive Risk Management Large-scale clients often come with large-scale challenges. Below, we explore several components to consider when designing an effective playbook for large-scale clients.

Account Management 10

Account Management Management Value Proposition Stakeholders 10

SmartKarrot

DECEMBER 22, 2020

Strong empathy for customers and the capability for enabling profitable growth. Strong verbal and written communication skills. Delivery regular business reviews to client stakeholders. Identify opportunities for account growth within your managed accounts.

Customer Success 10

Customer Success Onboarding Stakeholders Profitability 10

SmartKarrot

MARCH 8, 2022

Anita leads a team that dives into the customer insights of B2B SaaS clients and extracts actionable information from it. They then help the clients develop a customer-centric business strategy that increases customer loyalty and retention. Annette Franz. Annette Franz is the Founder and CEO of CX Journey Inc. Kellie Capote.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

Account Management Skills

AUGUST 24, 2021

Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships. Kapta is a key account management platform. We chatted about: – the importance of having a client development plan.

Account Management 98

Account Management Management Account Planning Co-Creation 98

Arpedio

JANUARY 11, 2023

An Account Manager’s responsibilities include building long-term relationships with customers based on trust and value. In order to do so, it’s essential that the Account Manager communicate with his or her clients to understand their needs and provide the details and value of products and services.

Account Management 52

Account Management Management Key Account Management B2B 52