Remove Account Growth Remove Client Relationships Remove Suppliers Remove Value Proposition
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What is Key Account Management? (It’s Not What You Think)

Account Manager Tips

Sales people won the clients. Key account managers kept them. More resources and attention on the needs of existing customers changed client relationships. Viewed as a supplier of products and services. Limited access to the client and usually via gatekeepers Preferred Partner. Value proposition.

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15 Reasons Why You Might be a Bad Account Manager

Account Manager Tips

Send useful information that is valuable to your clients and stimulates conversation. Client relationships aren't built over email - so pick up the phone once in a while or setup a face-to-face meeting. No follow up The fastest way for a key account manager to lose credibility and trust is not following up. Set reminders.