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Jan 13 – Customer Success Jobs

SmartKarrot

Role: VP, Customer Success | B2B SaaS Location: Remote, United States Organization: Displayr As a VP of Customer Success, you will maximize Displayr’s customer satisfaction by leading the post-sale relationship: onboarding, training, and adoption.

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Nov 24 – Customer Success Jobs

SmartKarrot

Role: Senior Manager, Enterprise Customer Success Location: Dallas, TX, US Organization: Amplitude As Senior Manager, Enterprise Customer Success you will directly manage a team of CSMs and be accountable for the adoption and retention of a strategic customer segment. to drive success for our customers.

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How to Do SaaS Competitive Analysis: The 2021 Guide

SmartKarrot

You will know of all the industry trends and meet or exceed what customers expect. You can identify the unique value proposition of the product and create it apart from competitors. Start with founding date, revenue, funding, employee count, account growth, etc. Benefits of conducting a competitive analysis.

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How to systemise account management in your agency, with Alex Raymond

Account Management Skills

A reminder also that my next Account Accelerator programme starts on 23rd of September. This is a transformational programme for agency account managers and account directors to take your agency from unpredictable project revenue to more predictable account growth. So that’s little about us and about Kapta.