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Account Management vs Customer Success Explained

Arpedio

Their duties extend from strategic account planning , which involves crafting tailored solutions that resonate with the client’s specific challenges and ambitions, to actively seeking opportunities for account growth through cross-selling or upselling. This software aids in identifying upselling and cross-selling opportunities.

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Your CRM Wasn’t Built for Key Account Management. See Why.

Revegy

While CRMs can serve as the global warehouse for customer data, they were not purpose built for KAM and they alone do not provide the actionable intelligence required to drive key accounts growth. Why CRMs Alone are not Adequate for Key Account Management. Empowers account managers to drive key account growth.

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Sep 07 – Customer Success Jobs

SmartKarrot

Work alongside the C-level sales leaders within accounts to create data-driven solutions for supercharging sales. Help to define a data-driven approach to customer success and management to drive account growth as well as employee development. Process milestones for the customers and employees to work toward.

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April 20 – Customer Success Jobs

SmartKarrot

The key to being successful is the effective adoption of its products across a customer’s organization. Apply here: [link] Role: Customer Success Manager, EMEA Location: Amsterdam, Paris Organization: Okta The EMEA CSM role is all about building long term customer value.

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Jul 17 – Customer Success Jobs

SmartKarrot

Your work should lead to increased value, retention, and customer satisfaction for their clients. Apply here: [link] Role: Customer Success Manager Location: San Mateo, US Organization: Engagio Engagio is looking for a CSM who can own the product adoption and customer value.