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Navigating Account-Based Selling: CRM, AI and Customer Understanding

Arpedio

Grounded in a profound understanding of customers, ABS emerges as a beacon of innovation set to revolutionize the sales landscape. This article uncovers the transformative power of ABS, particularly when augmented by Artificial Intelligence (AI). In this regard, AI emerges as a transformative tool. AI is about trust.

CRM 52
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The Sliding Scale of Sales Transformation

Mike Kunkle

Understanding general buyer personas and buyers’ journey or buying processes, including challenges, opportunities, impacts, needs, objectives, priorities (COIN-OP), decision process, decision criteria, decision roles, desired outcomes with metrics and measures, and consideration of both the decision makers’ business and personal needs.

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Seismic Acquires Percolate to Create Exceptional Content Experiences at Every Point in the Customer Journey

SBI

By combining Seismic’s industry leading sales enablement and asset management functionality with Percolate’s content orchestration and campaign planning tools, marketers will have comprehensive control and agility to efficiently align the most compelling and personalized content wherever and whenever the customer interacts with their brand.