DemandFarm

AUGUST 31, 2023

In the business world, customer success management is no longer an afterthought; it’s a necessity. Consensus across research confirms: retaining existing customers costs 5 to 25 times less than acquiring new ones. Success lies in a tailored, strategic approach to customer success management.

Key Account Management 52

Key Account Management Account Management Customer Success Management 52

Account Management Skills

AUGUST 24, 2021

In this episode, I talk to Alex Raymond from Kapta about everything to do with account management processes. Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships. Jenny 02:43.

Account Management 98

Account Management Management Account Planning Co-Creation 98

Arpedio

APRIL 1, 2022

It’s a prerequisite for Account-Based Selling that a company come together as a unified entity. The solutions you present should be a result of broad collaboration across your business and in co-creation with your customers. Ongoing feedback from customers is the only way to continuously provide value.

Stakeholders 59

Stakeholders B2B Account Management Decision-making 59

SBI

NOVEMBER 7, 2019

Percolate will be essential in helping Seismic widen our industry lead in enabling marketers do so in one-to-one customer interactions while also expanding our combined capabilities into all content initiatives and distribution channels. Doug Winter, Seismic co-founder and CEO. Account Planning. Account Planning.

Acquisition 20

Acquisition Account Planning B2B Onboarding 20