Jermaine Edwards

MARCH 17, 2020

One approach is that of Jim Sterne and Matt Cutler, as published in 2000 in a paper called “E-Metrics, Business Metrics For The New Economy”. How good are you at promoting internal collaboration and communication between customers? How good is your communication? How do you currently tell the story of results with customers?

Customer Life Cycle 130

Customer Life Cycle Key Account Management Decision-making Innovation 130

Jermaine Edwards

MAY 18, 2020

All of a sudden your communication goes down. In many cases there can be a great divide in communication between product creation, sales, marketing, customer service etc; this is a fatal mistake. The most important commitment you can have with your customers is who you are together.

Key Account Management 130

Key Account Management Account Management Decision-making Leadership 130

Jermaine Edwards

MAY 18, 2020

All of a sudden your communication goes down. In many cases there can be a great divide in communication between product creation, sales, marketing, customer service etc; this is a fatal mistake. The most important commitment you can have with your customers is who you are together.

Key Account Management 130

Key Account Management Account Management Decision-making Leadership 130

Brooks Group

DECEMBER 27, 2022

If you want to uncover not just what motivates your team but also practical ways to coach them, the personal and selling skills they’ve developed (and the ones that need improvement), and their preferred communication style — then check out the Brooks Talent Index. You can schedule a follow-up time for any necessary account strategy. .

Sales 78

Sales Sales Leadership Leadership CRM 78

Cosawi

DECEMBER 28, 2021

Stay informed on the account through an established strategic account process. Contribute to, and have accountability for, the account plan. Challenge account strategy and tactics. Participate in internal leadership and customer account meetings – and not only when “the house is on fire”.

Leadership 52

Leadership Co-Creation Account Management Decision-making 52

SmartKarrot

APRIL 13, 2023

Richardson introduces its training program named Richardson’s Prosperous Account Strategy Training Program which helps sales teams grow their key accounts. Green is a result-driven account management professional with a proven track record of building lasting relationships with clients.

Account Management 11

Account Management Key Account Management Management B2B 11