Cosawi

DECEMBER 28, 2021

Stay informed on the account through an established strategic account process. Contribute to, and have accountability for, the account plan. Challenge account strategy and tactics. Participate in internal leadership and customer account meetings – and not only when “the house is on fire”.

Leadership 52

Leadership Co-Creation Account Management Decision-making 52

PandaDoc

APRIL 21, 2023

Accurate identification will help you avoid rashly categorizing tail accounts as having strategic value. While it may seem like it from an altruistic perspective, treating all accounts fairly isn’t actually a viable key account strategy and doesn’t guarantee a successful relationship with your top portfolios.

Key Account Management 52

Key Account Management Account Management Management Prioritization 52

Jermaine Edwards

MAY 18, 2020

When you think about customer relationship management, customer growth, customer success do you immediately think LEADERSHIP ? Although intuitively we may think in terms of leading in our roles, the act of developing leadership based skills hasn’t been a focus in the area of account management and customer serving professionals.

Key Account Management 130

Key Account Management Account Management Decision-making Leadership 130

Jermaine Edwards

MAY 18, 2020

When you think about customer relationship management, customer growth, customer success do you immediately think LEADERSHIP ? Although intuitively we may think in terms of leading in our roles, the act of developing leadership based skills hasn’t been a focus in the area of account management and customer serving professionals.

Key Account Management 130

Key Account Management Account Management Decision-making Leadership 130

SmartKarrot

APRIL 13, 2023

Jermaine Edwards Jermaine Edwards is a renowned international speaker, author, coach, and professional sales consultant with years of experience in the account management field. He specializes in coaching individuals and consulting for organizations to improve their performance, leadership, and strategy.

Account Management 11

Account Management Key Account Management Management B2B 11

Brooks Group

DECEMBER 27, 2022

People will be more likely to take ownership of the bigger number, plus you’ll be able to see who on your team is really engaged in this type of leadership thinking. Publishing articles on LinkedIn is a great way for a rep to demonstrate their ability to serve customers as a strategic advisor. Use Data To Set Goals.

Sales 80

Sales Sales Leadership Leadership CRM 80