Agile CRM

FEBRUARY 18, 2021

Lead management software helps to nurture leads and this is a necessary precursor to both the B2C and B2B sales management processes. This score determines how the leads are prioritized and consequently how much importance is attached to them. How does a lead management software work?

Software 98

Software Software Management CRM 98

SmartKarrot

MARCH 15, 2022

This leads to lower customer acquisition costs and higher retention costs. PLG or product-led growth also leads to shorter sales cycles, automates user acquisition, and aids in onboarding. Best for: The PLG approach is best suited for B2B and B2C companies that are product-based.

Marketing 10

Marketing Acquisition Customer Experience Onboarding 10

SmartKarrot

JULY 7, 2023

It is important to understand that account white space analysis is not limited to any particular industry or a business of a particular size. It can be utilized with ease by B2B and B2C businesses as well. The analysis allows businesses to find untapped opportunities within the existing customer base.

Business Growth 10

Business Growth Account Management B2C Profitability 10

SmartKarrot

JULY 30, 2021

It is the go-to business growth opportunity today, and it is about anticipating the customer’s needs and demands , challenges and providing immediate solutions. Be it B2B or B2C, a subscription model of business, or any other, customer loyalty is the biggest gain for companies from customer success.

Customer Success 10

Customer Success Onboarding Acquisition B2C 10

SmartKarrot

APRIL 24, 2020

Customer segments are groups of customers that share common characteristics like industry, number of employees, products, location, etc for B2B marketing and gender, age, preferences, demographics, etc for the B2C market. In the past decade, most SaaS businesses have experimented with customer success strategies.

B2C 12

B2C Customer Success B2B Profitability 12

SmartKarrot

OCTOBER 12, 2022

It may appear that this only applies to B2C companies that conduct direct sales to customers. However, it also applies to B2B businesses. In the B2B world, the customer experience is crucial for businesses to differentiate themselves in a crowded market. Business growth and customer satisfaction are closely related.

B2B 10

B2B Onboarding Customer Success B2C 10