Acquisition CRM Customer Knowledge Customer Success 
Tidio
FEBRUARY 26, 2021
From the business side, satisfied customers take less time to serve, need no acquisition spending, and are less sensitive to price changes. That’s the importance of customer retention strategies—they can reduce your spending and increase sales. This means being customer-oriented and committed to customer success in every way.
Zendesk
JUNE 28, 2022
This program was built to help companies transform their reps into highly skilled salespeople who understand the enterprise sales process and can deliver great value to customers. Enterprise processes often mean a higher cost of customer acquisition, a longer sales cycle, and a tougher audience for sales pitches.
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