Remove Acquisition Remove CRM Remove eCommerce Remove Negotiation
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The ultimate sales glossary: 100 sales terms to know

Zendesk

Customer acquisition cost (CAC). Customer acquisition cost (CAC) refers to the amount of money spent on the process of acquiring a customer. If a customer’s biggest need is ecommerce software and you’re trying to sell them customer service software, you’re unlikely to make the sale. Cloud-based CRM. CRM analytics.

B2C 98
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Inside sales vs. outside sales: What are the key differences?

Zendesk

Buyer preferences: A recent McKinsey & Company survey shows that “customers still want an evenly divided mix of traditional, remote, and self-service channels , such as face-to-face sellers, inside sales, and ecommerce.” CRM software The right CRM software creates a great experience for your sales team and the prospect.

Sales 52
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The Sliding Scale of Sales Transformation

Mike Kunkle

Includes territory planning, account planning, sales call planning, leading sales meetings, task management, using CRM, sales enablement tools, other technology tools and performance support, action planning, calendaring, project management, change management, and personal productivity practices. Negotiating is included here.

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Top 7 enterprise software companies to adopt in 2021

PandaDoc

Category: Customer Relationship Management (CRM). Salesforce offers a wide variety of CRM software functionality, from eCommerce offerings to analytics services to customer support. We don’t use it too much as a CRM tool, at least to the extent we should. Salesforce. Location: San Francisco, CA.

article thumbnail

Top 7 enterprise software companies to adopt in 2021

PandaDoc

Category: Customer Relationship Management (CRM). Salesforce offers a wide variety of CRM software functionality, from eCommerce offerings to analytics services to customer support. We don’t use it too much as a CRM tool, at least to the extent we should. Salesforce. Location: San Francisco, CA.