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Account Management vs Customer Success Explained

Arpedio

By taking a proactive approach to client relationships, they not only secure the foundation of the business’s clientele but also open avenues for advocacy and referrals, which can lead to new client acquisitions. Principles Behind Customer Success Strategies Customer success strategies are built on a proactive engagement model.

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The Complete Guide to SaaS Sales

Nutshell

One more thing to be aware of when you’re selling a SaaS product is that SaaS packages tend to be highly customizable in terms of features, which can further draw out the sales cycle as prospects negotiate which features they need for their business. Director of Sales & Onboarding at Unbounce. “It’s Free Trials.

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Jul 15 – Customer Success Jobs

SmartKarrot

Apply here: [link] Role: Director of Customer Success Location: Remote, San Francisco, CA, US Organization: Victorious As a Director of Customer Success, you will be leading the creation of tools, processes, and tracking to enable seamless onboardings, renewals, and extensions.

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Seismic Acquires Percolate to Create Exceptional Content Experiences at Every Point in the Customer Journey

SBI

Seismic Acquires Percolate to Create Exceptional Content Experiences at Every Point in the Customer Journey. Seismic , the market leader for sales enablement platforms, today announced the acquisition of Percolate, a leading marketing campaign orchestration and content management platform. Headcount exceeds 800 across 12 offices.