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18 KPIs To Measure Performance (& How To Choose & Track Them)

ClearPoint Strategy

Profit : This goes without saying, but it is still important to note, as this is one of the most important performance indicators out there. Don’t forget to analyze both gross and net profit margin to better understand how successful your organization is at generating a high return. Financial Metrics. Financial Metrics.

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Agency mergers and acquisitions, with Mark Sainthill

Account Management Skills

It’s mergers and acquisitions. He’s worked in house for agencies and as a consultant to agency owners, and has acted both from a buyer and a seller side in corporate finance transactions. Mark Sainthill 03:27 Embrace finance, and embrace your finance team I’d say, rather than it is always boring.

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How to grow your independent agency, with Agencynomics co-author Peter Hoole

Account Management Skills

But I’ve been interviewing finance managers as well recently for some of my clients and in in two or three recent cases, they say, ‘We’ve bought your book’ And they’re a bit star struck, which does crack me up. Yes, sometimes that goes down well, sometimes it doesn’t! Jenny 07:10.

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The CCO’s Guide to Winning Budget for Customer Success

SmartKarrot

However, one can find top executives in sales, marketing, finance, product, or customer support who are ready to carry out the role of a CS professional. Customer success is not a cost center but a profit podium. You can link customer success wins to revenue growth, thus showing profitability. This hiring comes with some costs.