Remove Advertising Remove Client Relationships Remove Co-Creation Remove Profitability
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Key Account Management (KAM) – Research companies, use KAM technology and maintain momentum

Red Star Kim

At the start of June I had the pleasure of leading PM Forum ’s “Towards KAM (and ABM) – Helping fee-earners with client relationship management” online workshop. or profits greater than £150000), active and inactive companies with up to 10 years’ of financial data. 200,000 companies with turnover or shareholder funds over £1.5m

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How to calculate ROI of CRM (& improve it too!)

Insightly

Marketers use ROI to benchmark the effectiveness of their advertising placements. Marketing focuses on content creation and delivering MQLs, while sales builds pipeline. That’s hard to do on a whiteboard or in a spreadsheet—especially if you have hundreds or thousands of client relationships. the ROI of CRM).

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Oct 05 – Customer Success Jobs

SmartKarrot

Become a video expert, developing a deep understanding of the core product offerings and how to leverage those products to meet client objectives. Become a video expert, developing a deep understanding of the core product offerings and how to leverage those products to meet client objectives. Apply here: [link].

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How to systemise account management in your agency, with Alex Raymond

Account Management Skills

Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships. We chatted about: – the importance of having a client development plan. – how to avoid client churn.

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Why every agency account manager needs to be good at brief writing, with Ceylan Boyce

Account Management Skills

So I started my career in the advertising world as an account handler so I know very well the pain points of account handling. My take on on this is it takes the power out of the client relationship management, because the person who holds that relationship has to have the intelligence to be able to empower that relationship to grow.