article thumbnail

Ethics of AI in CX

Zendesk

Piantadosi, head of the computation and language department at the University of California, Berkeley, got ChatGPT to write code that stated only white or Asian men could make good scientists. in computer science at Stanford University, specializing in AI and natural language processing. For example: Steven T.

article thumbnail

Top 30 SaaS Influencers to Follow in 2022

SmartKarrot

His posts shed light on SaaS finance and calculations. You can follow Ben to manage your SaaS startup finances and calculate growth metrics accurately. He co-authored Bessemer’s iconic cloud computing and state of cloud report. He ranked 76 among the top 100 VCs by Electronics Weekly. Casey Winters. Chris Orlob.

article thumbnail

20 Innovative CRM Trends to Pay Attention to in 2022

Hubspot Sales

If there's one thing that's affecting all industries, it's artificial intelligence (AI). This also applies to the corporate world: 93% of enterprises are believed to have adopted IoT technology in 2019, according to Fierce Electronics , which will only continue in coming years. CRM Trends for 2022. These include: Healthcare.

CRM 112