Top 10 Customer Relationship Management (CRM) Trends for 2021
SmartKarrot
NOVEMBER 20, 2020
Here are enlisted top 10 customer relationship management trends to watch out for 2021. Say Hello to Artificial Intelligence . Chatbots automated by AI can ascertain and forecast what additional details a customer might need. The Internet of Things takes no backseat . Customer Journey via Immersive technologies .
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