Remove Artificial Intelligence Remove Customer Success Remove Cybersecurity Remove Sales Technology
article thumbnail

20 Innovative CRM Trends to Pay Attention to in 2022

Hubspot Sales

If there's one thing that's affecting all industries, it's artificial intelligence (AI). 65% of sales professionals use a CRM and 97% consider sales technology “very important” or “important”, according to LinkedIn State of Sales 2020. However, that leaves one-third of sales professionals not using CRMs.

CRM 119
article thumbnail

Seismic Acquires Percolate to Create Exceptional Content Experiences at Every Point in the Customer Journey

SBI

With this acquisition, Seismic strengthens its ability for marketers to deliver personalized and compelling content throughout the entire customer journey and across all channels. Philip Horn, Senior Vice President of Sales and Service, and Courtney Blake, Senior Director of Ticket Sales and Premium Membership, share how the Sacramento.