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Top 10 Customer Relationship Management (CRM) Trends for 2021

SmartKarrot

Say Hello to Artificial Intelligence The Internet of Things takes no backseat Customer Journey via Immersive technologies Voice Technology to the Rescue Vertical Markets and Customizable CRM CX will still be the top priority Hail the Customer Self-Service Mobile CRM on the Hike Powerful Integrations and CRM Social CRM on the Go.

CRM 10
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20 Innovative CRM Trends to Pay Attention to in 2022

Hubspot Sales

If there's one thing that's affecting all industries, it's artificial intelligence (AI). From smart home devices to wearable health monitors and cybersecurity scanners, there are expected to be more than 64 billion IoT devices worldwide by 2025, says TechJury. CRM Trends for 2022. AI is becoming a key part of CRM systems.

CRM 119