Red Star Kim

DECEMBER 5, 2023

Geographical and psychological distance can seem larger when in a digital space. Sometimes we need to refine our ideas and present better evidence. Finding ways to meet with people in real time (such as at social events) can help. We have to work hard to show how we can add value if involved at an earlier stage (e.g.

CRM 130

CRM Marketing Interpersonal Skills Client Relationships 130

Red Star Kim

FEBRUARY 15, 2024

Persuasion is presenting a case in such a way as to sway the opinion of others, make people believe certain information, or motivate a decision. These changes are partly as a result of Covid and the move to remote working but also due to economic changes, digital transformation and emerging technologies.

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Showpad

JUNE 15, 2020

Rather than talking at your sellers for hours on end, encourage participation by opening up the discussion and allowing them to share knowledge with one another and brainstorm solutions together. If possible, bring those departments into the sales training for discussions and/or to present updates. Develop interpersonal skills.

Sales Training 83

Sales Training Interpersonal Skills Sales Brainstorming 83

SmartKarrot

DECEMBER 26, 2021

Companies brainstorm whether they should hire a specialist for cx operations, the answer to which significantly depends on the workload involved during the preliminary stages of a company seeking to scale its operations. Interpersonal Skills. CX operations managers must always think ahead of their customers.

Customer Experience 11

Customer Experience Organization Interpersonal Skills Management 11