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Proactive marketing and business development executives – CRM, internal engagement and career insights

Red Star Kim

Leadership and the In-Group/Out-Group Phenomenon (blanchard.com) Create a sense of unity by reminding people we are on the same team and all striving for the same results (happy clients and increased profits). Sometimes we need to refine our ideas and present better evidence.

CRM 130
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Coaching and Consulting – People and Problem-Solving skills

Red Star Kim

There are many aspects of consulting competencies and attributes: emotional intelligence, analytical, problem-solving, delivery of results, leadership, project management, commercial orientation, entrepreneurial spirit, team work as well as functional expertise and market/sector knowledge. But coaches resist the temptation to tell.

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How to build a sales training program

Showpad

Rather than talking at your sellers for hours on end, encourage participation by opening up the discussion and allowing them to share knowledge with one another and brainstorm solutions together. If possible, bring those departments into the sales training for discussions and/or to present updates. Develop interpersonal skills.

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Top 6 Key Account Management Skillsets

SmartKarrot

This requires excellent interpersonal skills, empathy, and the ability to connect with people at all levels of the organization. Communication and Presentation Skills Effective communication is essential for Key Account Managers, as they are often required to articulate complex ideas, proposals, and solutions to a diverse audience.